About Us

We are now part of the Pivotal Business Systems Group of Companies

Andor have recently been acquired by Pivotal Business Systems, which will enable both Pivotal and Andor to provide our customers with a complimentary suite of Technology products, from Managed Print and Office Automation to Service Desk and Hosted Cloud Solutions.

At Andor we have been providing IT service solutions to businesses across Australia since 1979.

Our name was developed from the terms ‘And’ and ‘Or’, which are basic building blocks of computer logic. From our corporate headquarters in New Lambton, we service customers Australia-wide. Service points in Gordon, Tuggerah and Singleton ensure we can reach our local customers in Sydney, the Central Coast, Newcastle & the Hunter Region.

Our team can design and implement the best solution for your business as they have many years of industry experience behind them, as well as certifications in all leading technologies. Our strategic alliances with industry leaders such as Microsoft and HP ensure that we are utilising the most current technology when designing your solution.

Our Service Desk is tailored to meet ITIL standards, which are the global benchmark for best practices in IT service management. “72% of incidents resolved on the first call” is what sets Andor Service Desk apart in the industry for first call resolution.

Our Project Delivery Team work together to seamlessly manage and implement your IT project, regardless of business size, or infrastructure required.

Here at Andor, we pursue excellence in all areas, and our prevailing culture is one of performance, purpose, accountability and fun.